Returns & Exchanges

At ROXON, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our streamlined process ensures that updating your wardrobe remains as effortless and stylish as our collections.

Return Process

• 1.
  Initiate Your Request

  Log into our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging and attach the prepaid shipping label provided via our portal to the outside of the box.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we recommend keeping your tracking receipt until the return is processed.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.